Serious issues with esinem’s Clara Premium Rope and customer service.

Hi everyone 👋
I wanted to share my experience in case it’s useful for others considering this rope.

I have been using the Clara Premium Ropes in both 5.5 mm and 6 mm for several months, and unfortunately my experience has been consistently poor.

Both diameters are very loosely laid. While they untangle easily, the structure is unstable. I have repeatedly had to re-tie the knots and cut off the rope ends to prevent further untwisting. During use, the three strands slip significantly, which causes the ends to bulge out and lose their shape. This issue keeps recurring and has not improved over time, even with regular use and mechanical conditioning.

Because of this, the ropes feel unstable and unreliable compared to other natural fiber ropes I have used.

I contacted esinem customer service to ask whether a refund was possible, but I never received any response. Based on this experience, the customer service also appears to be poor.

Overall, I would not recommend buying the Clara Premium Ropes from esinem Shop.