FAQ & Contact

Frequently Asked Questions

Shibari Study is now independent from Vimeo! We have come a long way since the first experimental launch on VOD (Vimeo On Demand), and have been given the opportunity to expand and offer you a better experience on a fully independent platform.

Thank you for your continued support as we have grown and expanded our company over the years. We have a new website, but the heart of what we do stays the same - to make quality rope education accessible and available to everyone, educate & inspire, and support the growth of rope lovers all around the world. You will notice that our website has a new look, but everything we offer still stays the same!

As our new website is not related to Vimeo, you will have to subscribe manually via the website to continue enjoying our content. However the Shibari Study membership on our new website is the same price (25$ USD) and will give you unlimited access to all our content just as before.

If you had an active membership with us on Vimeo while we launched the new website, you will still be able to enjoy the remaining days of your last monthly payment on the VOD page. However as we have closed the channel, your membership there will not be renewed. The VOD channel will disappear after the last remaining day of the last active membership has expired.

The price for a Shibari Study membership is $25 (USD) per month - see our different plans for semester and annual discounts - this payment will recur monthly on the same day. To check what day you will be billed on, head to your Profile's "Billing" section.  

No worries! You can cancel your membership at any time in your profile's "Billing" settings and your credit card will not be charged for the upcoming monthly fee. You can pause, change or cancel your Membership anytime.

After cancelling your account, you will be able to access Shibari Study until the last day of your billing cycle, and will not receive a refund for the current month. For example, if your billing was on the 22nd of every month, and you chose to cancel your subscription on the 12th, you will have access to Shibari Study through the 21st of the following month.

The free trial for a Shibari Study membership is 7 days. On the 8th day, you will be charged your monthly fee of $25 (or other fee applying to the selected Membership Plan). Then, your monthly payments will recur on the same day of every month. 

For example, if your first payment is on the 22nd of the month, your auto-renewal will remain on the 22nd for every subsequent billing. If you do not cancel your free trial, you will be charged on the 8th day of your membership and will be able to cancel your payment for the following month. 

The same applies to semi-annual and annual subscription plans. 

Message us with your question at mail@shibaristudy.com and we'll do our best to answer quickly.